Important Disclosures

Need Credit Counseling Help?

if you wish to consult a third party for credit counseling services, please check the following website of the U.S. Department of Housing and Urban Development to locate a HUD approved counselor who will not charge you for their service.


If you are a military service member or a dependent of a military service member, and require counseling assistance, please call the military One-Source Toll-Free number at 1(800) 342-9647

United States Patriot ACT

United States Patriot Act
Section 326 of the USA PATRIOT ACT requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account or changes an existing account. This federal requirement applies to all new customers and current customers. This information is used to assist the United States government in the fight against the funding of terrorism and money-laundering activities.

What this means to you: when you open an account, we will ask each person for their name, physical address, mailing address, date of birth, and other information that will allow us to identify them. We will ask to see each person’s driver’s license and other identifying documents and copy or record information from each of them.

Preventing Identity Theft

Each year, millions of Americans have their identity stolen. ENG Lending wants you to have the
information you need to protect yourself against identity theft. While there are no guarantees about
avoiding identity theft, it’s important for you to know:
• We will never initiate a request for sensitive information from you (such as, social security
number, personal login ID, password, PIN or account number) nor ask you to verify account information
via email.
• We strongly suggest that you do not share your personal login ID, password, PIN or account
number with anyone, under any circumstances.
If you receive an email that requests this type of action, you should be suspicious of it and contact us
immediately at 866-878-2265. We also suggest you report suspicious emails or calls to the Federal Trade
Commission through the Internet at www.consumer.gov/idtheft, or by calling 1-877-IDTHEFT.
What is Identity Theft?
Identity theft involves the unlawful acquisition and use of someone’s identifying information, such as:
• Name
• Address
• Date of Birth
• Social Security Number
• Mother’s Maiden Name
• Driver’s License
• Bank or Credit Card Account Number
Thieves then use the information to repeatedly commit fraud in an attempt to duplicate your identity
which may include opening new accounts, purchasing automobiles, applying for loans, credit cards, and
social security benefits, renting apartments and establishing services with utility and telephone
companies. It can have a negative effect on your credit and create a serious financial hassle for you.

Privacy Policy

Privacy Policy rev 082015